Cookies facilitate the provision of our services. By using our services, you agree to our use of necessary cookies. You can refuse the use of optional cookies or only allow certain cookies. You can find further information in our privacy policy.

  • Logo eGo Saarland

Privacy Policy Saarland Service Portal

1 Preamble

The protection of your personal data is important to us. However, if you wish to make use of certain offers or services on our website, this may entail the processing of your personal data in individual cases. In this context, we will obtain your consent if there is no other legal basis for such data processing.

The processing of personal data on our part always takes place in accordance with the relevant provisions of the General Data Protection Regulation (GDPR) and the other data protection regulations applicable in Germany. The aim of our privacy policy is to inform both you and the interested public about the scope, purpose and nature of the personal data we collect and process. We also want to inform you about your rights as a data subject.

As the responsible entity, we have initiated a series of technical and organizational measures (TOMs) in order to be able to offer you the fullest possible protection of your personal data when using our website. However, we would like to point out that data transmission on the Internet can have fundamental security gaps and that for this reason we cannot guarantee absolute protection. Therefore you always have the option of providing personal data to us by other means (e.g. by telephone or post).

2 Terms

This privacy policy explains the type, scope and purpose of the processing of personal data (hereafter referred to as "data") within our online offering "Saarland Service Portal" and the associated websites, functions and content (hereafter collectively referred to as "online offering"). With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (EU GDPR).

3 Responsible entity with regard to the GDPR

Ministerium für Wirtschaft, Innovation, Digitales und Energie

Franz-Josef-Röder-Straße 17
66119 Saarbrücken
E-Mail: redaktion@service.saarland.de

Zweckverband Elektronische Verwaltung im Saarland – eGo-Saar

Heuduckstraße 1
66117 Saarbrücken
E-mail: serviceportal@ego-saar.de

The association for electronic administration Saarland (eGo-Saar) is a public corporation. It is represented by its managing directors Stephan Thul and Christophe Boutter.

4 Data protection officer

For the Ministerium für Wirtschaft, Innovation, Digitales und Energie:

Ministerium für Wirtschaft, Innovation, Digitales und Energie
Franz-Josef-Röder-Straße 17
Der behördliche Datenschutzbeauftragte
66119 Saarbrücken

E-mail: datenschutzbeauftragter@wirtschaft.saarland.de

 

For the eGo-Saar:

Zweckverband Elektronische Verwaltung im Saarland - eGo-Saar
Die Datenschutzbeauftragte
Heuduckstraße 1
66117 Saarbrücken

E-mail: datenschutz@ego-saar.de

5 Responsible supervisory authority

State Commissioner for Data Protection and Freedom of Information

Unabhängiges Datenschutzzentrum Saarland
Fritz-Dobisch-Str. 12
66111 Saarbrücken

Tel.: 0681/94781-0
Fax.: 0681/94781-29

E-mail: poststelle@datenschutz.saarland.de
Website: www.datenschutz.saarland.de

6 Types of data processed

  • Contact data (e.g. names, e-mail, telephone numbers)
  • Content data (e.g. text entries)
  • Usage data (e.g. websites visited, interest in content, access times)
  • Meta/communication data (e.g. device information, IP addresses)

7 Categories of data subjects

Visitors and users of the online offer (hereinafter we also refer to the data subjects collectively as "users").

8 Purpose of the processing

  • Provision of the online offering, its functions and content
  • Responding to contact requests and communicating with users
  • Security measures
  • Reach measurement
  • Optimization of the online offer

9 Relevant legal bases

We process personal data via our website on the basis of Article 6(1)(a) and (e) EU GDPR. If correspondence results from your inquiries that you submit via the contact form, the storage period of the data is based on the provisions of the directive on the storage of documents in the administration of the Saarland.

10 Cooperation with data processors and third parties

If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission, if you have given your consent, if a legal obligation provides for this or if the processing is necessary for the performance of a task carried out in the public interest.
If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 EU GDPR.

11 Note on the use of contact forms

If you enter and send data via a form within our online presence, you agree by opt-in procedure that we may use your details to answer your inquiry within the state government and affiliated municipalities. The data and information you provide will be forwarded to the ministries or municipalities responsible for the content of your request. Your request will be processed there by the persons responsible for the respective topic.

Data will not be passed on to other third parties unless applicable data protection regulations justify a transfer or we are legally obliged to do so. You can revoke your consent at any time, but this may make it impossible to respond to your request.

12 Anonymous data processing

As a matter of principle, we do not store personal data beyond what is necessary for operation. However, different regulations may apply to the use of individual interactive services on our website. If you wish to use such a service (e.g. contact forms), we must process personal data in order to process your request. This includes information such as your name, telephone number and/or e-mail address. You will be asked for your express consent to this processing of your personal data at the relevant point on our website.

As a rule, we only process your personal data to the extent that you yourself provide it to us via the Internet portal. If, in exceptional cases, further personal data is required to process your request, you will also be asked for your express consent.

When you visit the website, the access date and time of your website visit, technical details (version and name of the browser and operating system, monitor resolution) and documents read are automatically logged in the form of server log files. This access data is collected anonymously and is only used for statistical evaluations for the purpose of the operation, security and optimization of our online offer. The data collected cannot be linked to the user personally. The name of the access provider is not stored.

An encryption is used when accessing https://service.saarland.de.

13 Web analysis services and cookies

Data is collected and stored on service.saarland.de using technologies for web server monitoring and website optimization purposes, developed by the Teleport company. The data generated is subject to strict German and European data protection laws and standards. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies allow us to re-identify the internet browser. The use of such cookies enables a realistic statistical recording of page access and the number of users. The aim of reach measurement is to statistically evaluate the use of websites. At no time are individual users identified. Your identity is always protected. You will not receive any advertising via the system. By collecting data, we aim to constantly improve the usability and content of service.saarland.de and adapt it to actual user interest.

Data processing is carried out on the legal basis of Art. 6 para. 1 lit. e (public interest) of the EU General Data Protection Regulation (EU GDPR). The legal basis for the use of cookies is § 25 TTDSG. Since the privacy of our visitors is important to us, the IP address is anonymized and login or device identifiers are converted into a unique key that is not assigned to a person. No other use, merging with other data or disclosure to third parties takes place.

14 Usage of cookies

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service.

Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes their browser. The content of a shopping cart in an online store or a login status can be stored in such a cookie, for example.

Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be saved if the user visits the website after several days. The interests of users can also be stored in such a cookie and used for reach measurement.

Cookies from providers other than the controller who operates the online service are offered as "third-party cookies" (otherwise, if they are only the controller's cookies, they are referred to as "first-party cookies").

We may use temporary and permanent cookies and explain this in our privacy policy. If you do not want cookies to be stored on your computer, you will be asked to deactivate the corresponding option in the system settings of your browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

15 Rights of data subjects

15.1 Right to confirmation and information

In accordance with Art. 15 GDPR, every data subject has the right to request confirmation from the responsible entity as to whether the entity is processing personal data concerning them. If this is the case, the data subject also has the right to request information free of charge about the personal data stored about them and to receive a copy of this data. In particular, the data subject may request the following information:

  • the purposes of the processing
  • the categories of personal data
  • the recipients or categories of recipients to whom the personal data has been or will be disclosed
  • the storage period (if possible) or the criteria for determining the storage period
  • the existence of a right to rectification, a right to erasure, a right to restriction of processing, a right to object to processing and a right to lodge a complaint with the data protection authority
  • if the data is collected from third parties (i.e. not from the data subject themselves), information about the origin of the data
  • where applicable, the existence of automated individual decision-making, including profiling and corresponding detailed information on the logic underlying the profiling and the extent and effects for the data subject
  • if applicable, about the transfer of personal data to a third country or an international organization and - if this is the case - about the appropriate guarantees regarding this transfer

Information about the stored data can be obtained from the central services department of the Saarland State Chancellery:

E-mail: redaktion@service.saarland.de

15.2 Right to rectification

Data subjects can according to. Art. 16 EU GDPR, data subjects may request the controller to complete or correct inaccurate personal data concerning them. This also includes the right to request the completion of personal data concerning them by means of a supplementary declaration. However, we only store the data that is sent to us in the form of a contact form request. These are deleted after answering and are irretrievably lost. A change is therefore not possible.

15.3 Right to deletion ("being forgotten")

Data subjects have the right to obtain from the controller the erasure of personal data concerning them in accordance with Art. 17 EU GDPR, unless there is a legal provision to the contrary or the processing is necessary and

  • the data is no longer necessary for the purpose for which it was originally collected
  • the data subject withdraws their consent and there is no other legal basis for further processing
  • the data subject objects to the processing (Art. 21 para. 1 GDPR) and there are no overriding legitimate interests for further processing or the data subject objects to the processing pursuant to Art. 21 para. 2 GDPR
  • the data has been processed unlawfully
  • deletion is required by a legal obligation to which the controller is subject
  • the data have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR

If the personal data subject to the erasure obligation has been made public, we shall take appropriate measures, taking into account the costs and available technical means, to inform other data controllers that the data subject has requested the erasure of all links to and copies of this data. This does not apply if and to the extent that further processing is necessary.

15.4 Right to restriction of processing

Pursuant to Art. 18 GDPR, data subjects have the right to demand restriction of processing from the responsible entity if

  • the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data
  • the processing is unlawful, but the data subject opposes the erasure and requests the restriction of processing instead
    the controller no longer needs the data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims
  • the data subject has objected to the processing pursuant to Art. 21 para. 1 GDPR, but it has not yet been established whether the legitimate interests of the controller prevail

15.5 Right to data portability

Pursuant to Art. 20 GDPR, data subjects have the right to receive the personal data they have provided to the responsible entity in a commonly used, structured and machine-readable format. Data subjects also have the right to have this data transmitted by the responsible entity to another responsible entity without hindrance from the controller to which the personal data has been provided or to transmit this data to another responsible entity , provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. b GDPR and the processing is carried out by automated means. This does not apply if the processing by the original responsible entity is necessary for the performance of a public task assigned to it or if the transfer from the original to the new responsible entity is not technically feasible or if the rights and freedoms of other persons are affected.

Your contact form inquiries or emails will always be forwarded to the office responsible for you. The Saarland State Chancellery does not store this data, but deletes it after transmission.

15.6 Right to object

In accordance with Art. 21 EU GDPR, data subjects have the right to object to the processing of their personal data at any time for reasons arising from their particular situation if this data is processed on the legal basis of Art. 6 para. 1 lit. e or lit. f. This also applies to profiling. This also applies to profiling.

If the data subject raises such an objection, we will no longer process the personal data concerned unless we can prove that our own interests in further processing outweigh the rights, freedoms and interests of the data subject or that further processing serves our legal defense or the assertion or exercise of legal claims.

Furthermore, data subjects have the right to object, on grounds relating to their particular situation, to the processing of their personal data for scientific, statistical or historical purposes (Art. 89 (1) GDPR). This does not apply if the processing is in the public interest and is necessary for the performance of a task in this regard.

15.7 Right of revocation

Data subjects have the right to withdraw their consent to the processing of personal data in accordance with Art. 7 para. 3 GDPR with effect for the future.

15.8 Right to lodge a complaint with a supervisory authority

Pursuant to Art. 77 para. 1 GDPR, data subjects also have the right to lodge a complaint with the supervisory authority if they believe that the processing of their personal data is not lawful.

16 Status of this privacy policy

This privacy policy is currently valid and is dated 01.01.2023

Please note that data protection regulations and data protection practices may change on an ongoing basis. In the course of the further development of our website and the implementation of new technologies, changes to this privacy policy may also become necessary.

17 Further links

Single points of contact for European countries, advice and assistance for EU citizens and their families.

 

Logo EUGO network Logo Your Europe Portal