Accessibility statement

To which website does this accessibility statement apply?

This declaration on accessibility applies to the website published at service.saarland.de (Serviceportal Saarland).

The Saarland State Chancellery endeavors to make the service portal accessible in accordance with the provisions of the Act on Equal Opportunities for Persons with Disabilities (BGG) and the Barrier-free Information Technology Ordinance (BITV 2.0).

How accessible is the service?

The Serviceportal Saarland conforms to the Ordinance on the Creation of Barrier-free Information Technology under the Disability Equality Act (BITV 2.0). The corresponding certification by an independent test centre was issued on 07/12/2024.

When was this accessibility statement created?

This statement was created on 06/01/2025.

Feedback and contact details

Have you noticed any other shortcomings in the accessibility of content on service.saarland.de? Then you are welcome to contact us. Please use the contact form provided.

Arbitration

If you are not satisfied with the answers you receive from the above contact option, you can apply to the conciliation body set up at the Saarland Ministry of Social Affairs, Health, Women and Family for the initiation of conciliation proceedings in accordance with the Saarland Disability Equality Act (SBGG).
The arbitration board in accordance with § 12e SBGG has the task of settling disputes between people with disabilities and public bodies in the Saarland on the subject of accessibility in IT. The arbitration procedure is free of charge. No legal assistance is required.

You can contact the conciliation body directly at
Phone: +49 681 501-3343
E-mail: inklusion@soziales.saarland.de

Enforcement procedure

In the event of unsatisfactory answers from the above-mentioned contact option, a conciliation procedure can be used. Further information on this can be found on the website of the Ministry of Social Affairs, Health, Women and Family under Disability Policy or by telephone/email from the Social Policy, Inclusion and Participation in Working Life Department.

The Saarland Digital Accessibility Monitoring Office has the function of periodically monitoring and reviewing the accessibility of selected websites and mobile applications of public bodies in Saarland in accordance with EU Directive 2016/2102.

In 2020, Saarland commissioned the UN Convention on the Rights of Persons with Disabilities Monitoring Body of the German Institute for Human Rights to take on this function as an independent monitoring body for the federal state:

Digital Accessibility Monitoring Center Saarland